Right to Repair

The investments required to bring a life-saving technology to market are often measured in the hundreds of thousands or millions of dollars, and the opportunity to profit from those investments isn’t always guaranteed in a free-market economy, or at least, not for long.

When it comes to extending the functional, useful life of those products, whether through preventive maintenance or repair, there’s a secondary revenue-generation opportunity. The skilled professionals who administer the repairs must be highly trained in not only the general modality of the equipment, but the specific device models themselves. 

Eric Massey, regional director of field service operations for Crothall Healthcare, an ISO headquartered in Wayne, Pennsylvania, said his personnel are more than capable of repairing and maintaining the medical devices they’re tasked with servicing. Their greatest hurdle is often getting access to the manufacturer-controlled parts, software keys, and technical manuals that are necessary to effectuate the work.

Read more here.