CLINICAL ENGINEERING AND HEALTHCARE TECHNOLOGY SERVICES

Clinical Engineering Services

Build an affordable biomedical equipment and diagnostic imaging service plan with Crothall's best-in-class clinical engineering resources and highly trained biomedical equipment engineers. No matter your equipment modality or service coverage needs, we’ll build you a custom clinical engineering program to maximize uptime.

Maximize Medical Equipment Uptime and Reduce Clinical Engineering Costs

Patients can’t wait for a technician when medical equipment fails, and neither can you. Equipment downtime negatively impacts your bottom line and patient experience. Crothall’s clinical engineering program is ISO 13485:2016 certified, providing superior quality, safety, risk reduction, and performance assurance.

Evaluate Your Clinical Engineering Program for Free

Get started with a free in-depth review of your existing clinical engineering program. We’ll help you uncover immediate and long-term operational efficiencies and cost-saving opportunities.

Evaluate my Clinical Engineering Program

Clinical Engineering Service Solutions

Biomedical Equipment Services

Crothall’s highly trained clinical engineering team services 99.5% of the nearly 1,000,000 pieces of biomedical equipment we manage nationally. That accounts for 3,000 unique manufacturers and 30,000 models. Our biomedical equipment technicians are trained on all major brands and equipment types.

Diagnostic Imaging Service

Our highly trained imaging engineers minimize your downtime and ensure strict compliance with all existing codes, standards, and regulatory requirements. The breadth and depth of their expertise drive our diagnostic imaging service success.

Drive Uptime Across Your Ecosystem of Care

Uptime is critical no matter the location. Today, most of your patients’ first experience with your brand will be at an off-site location; some will never visit the acute care facility. Correctly maintained, functional equipment across acute care and ambulatory sites creates positive patient impressions and safe experiences.

  • Acute Care Hospitals
  • Ambulatory Surgery Centers
  • Critical Access Hospitals
  • Emergency Medical Services
  • Endoscopy Centers
  • Community Health Centers
  • Long-term Acute Care
  • Imaging Centers
  • Laboratories
  • Skilled Nursing
  • Physician Group Networks
  • Physician Offices
  • Rehabilitation Hospitals
  • Stand-Alone Hospitals
  • Urgent Care Centers

Clinical Engineering Services for Acute Care

Your staff needs the right medical equipment in the right places, at the right time, and in the proper condition to provide care that improves patient experience and outcomes. Our 98% client retention rate proves our commitment to client and clinician success and our engineers’ ability to maximize uptime while meeting all regulatory requirements.

Acute Care Biomedical Engineering Staffing – Peak Demand Service

Your hospital’s medical equipment maintenance needs can fluctuate, so there is no reason to staff to peak demand levels all the time. Our unique mobile workforce, Crothall Field Services, supplements your “fixed” acute care team to help manage through peak periods and maintain uptime without adding additional staff or cost.

Clinical Engineering Services for Ambulatory

Ambulatory surgery centers (ASC), medical office buildings, and off-sites are likely the first touchpoint many patients have with your brand. Maximizing uptime in these facilities improves their experience and supports your clinical staff.

Crothall Field Services – Support for Your Ambulatory Clinical Engineering Needs

Crothall is the only partner with a comprehensive clinical engineering ambulatory program. Our specialized Field Services Team services 3,000+ regional and local sites’ clinical engineering needs. We centralize all ambulatory medical equipment maintenance, reduce contracts and staffing, and remove redundancies through a separate and unique team that provides you with a lower cost, single-source solution.

Crothall Field Services Support Capabilities

  • Inventory and Audit

  • Equipment Upgrades

  • Recall, Retrofits, and Upgrades

  • Regulatory Compliance Inspections

  • Supplemental Staffing for Peak Demand Services

  • Planned and Corrective Maintenance on All Modalities

Technology-Powered Medical Equipment Distribution

Get complete visibility and access to disinfected mobile medical equipment across your entire healthcare system. Our equipment distribution program, equipREADY, streamlines distribution and staff requests and ensures Periodic Automatic Replenishment (PAR) levels. With equipREADY, your nurses get immediate access to disinfected and fully operating mobile medical equipment.

Clinical Engineering Service Benefits

  • Up-Time Guarantee

  • Cost Savings

  • Centralized Maintenance

  • Flexible, Streamlined, and Certified Staffing

Solutions For You

Explore solutions for a variety of care settings. Whether you need support at your central hub, off-site facilities or children’s locations, we have a program to support you.

Explore Solutions

Services We Offer

Get the support you need to deliver high-value care across your healthcare organization sustainably.

99%

Medical Device Uptime

99.5%

Service 99.5% of 1M medical devices managed across 3,000 unique manufacturers and 30,000 models

Maximize uptime with customizable clinical engineering, HTM, biomed & diagnostic imaging repair services.

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6%

Improve HCAHPS scores by 6% on average

30 years

of experience cleaning and disinfecting in healthcare

550M

sq. ft. cleaned daily

Effective hospital-grade cleaning and disinfecting solutions for acute and ambulatory care facilities.

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Half

the total maintenance mean cost of ASHE/IFMA benchmarks

92%

of the time favorable preventative maintenance vs. reactive maintenance to assets

Stay regulatory ready, mitigate risk and ensure safe, efficient operations with integrated healthcare facilities management.

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24/7

One-to-one 24/7 patient sitting

0

Zero patient falls

15-min

15-minute status updates for high-risk patients

Crothall patient sitters create a safe and stable environment for high-risk patients and provide the long-term support you need to reduce labor costs while protecting your clinical team’s bandwidth.

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10.5

million transports annually

90%

of requests responded to in 10 minutes or less

24/7

Dedicated 24/7 dispatching call center

7

Second average call response time

Safely transport patients and free up nurses while delivering capacity and revenue improvements.

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90%

Audit compliance improves by approximately 90%

50%

Reduce process errors on average up to 50%

62%

Productivity gains as high as up to 62%

Enhance safety with a disciplined and standardized system for equipment sterilization and disinfection.

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Research & Resources

Explore the latest insights, research, customer success stories, and more from the healthcare support service experts.

Looking to reduce HTM costs or streamline operations?

We understand that navigating the complexities of HTM can be a challenging journey. That's why we're here to support you. With our proven track record as a trusted advisor in providing HTM services to over 200 hospitals, we understand the intricate challenges. Sign Up for Our Complimentary Evaluation Today! Together, we can explore these intricacies and work towards enhancing your program.

Here’s how an evaluation can benefit you: 

  • Uncover hidden costs: We’ll analyze your equipment inventory, maintenance schedules, and procurement processes to identify potential savings you might be missing. 
  • Boost operational efficiency: We’ll assess your workflows, staffing levels, and technology utilization to pinpoint areas for streamlining and improvement. 
  • Benchmark against industry standards: We’ll compare your performance against established benchmarks to identify areas for improvement and potential competitive advantages. 
  • Receive a tailored proposal: We’ll provide a customized plan to optimize your HTM department, including specific cost-saving strategies and efficiency-boosting recommendations based on our findings. 

We are confident that our comprehensive review will reveal valuable insights, facilitating substantial enhancements while delivering significant savings to your program. 

Give us a call at 1-877-4Crothall or complete the form below