Sterile Processing Services

Experience Data-Driven Patient Safety With Sterile Processing

With more than 30 years of healthcare experience, Crothall uses disciplined sterile processing protocols to enhance safety, minimize errors and reduce costs.

90%

Audit compliance improves by approximately 90%

50%

Reduce process errors on average up to 50%

62%

Productivity gains as high as up to 62%

Your sterile processing department needs the right oversight and discipline to function properly. Crothall helps you manage your sterile processing department, providing the direction and standardization needed to reduce errors and infection risk.

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Sterile Processing Services

Crothall is the only national service provider offering Sterile Processing. The sterile processing service we bring you combines 30 years of healthcare experience, clinical discipline, plus best practices we’ve learned from all of our service lines to create the most efficient and effective process.

The Crothall Sterile Processing Services Difference

Predictable Outcomes

Standardizing sterile processing protocols drives quality control across your system. Our time-tested LEAN methodology and continuous improvement initiatives across your sites deliver improved clinical satisfaction and a positive KPI trajectory.

Disciplined Protocols

Our sterile processing service adheres to standards and compliance audits to ensure accuracy and improve productivity.
  • Audit Compliance

    With quality assurance in steam, gas plasma, ozone, and ETO sterilization methodology, our clients’ compliance factor improves by approximately 90%.

  • Productivity Improvements

    Because we continually develop and train our people for maximum efficiency and tray accuracy, monthly productivity climbs. In some cases the number of instruments and trays processed per month increases by as much as 62%.

  • Reduce Errors

    On average, errors decrease by 25-50%. Sometimes by as much as 84%.

  • Workflow Optimization

    Centralized sterile processing management removes duplication of effort and establishes standards for all processes. The result is controlled expenses and better service quality.

Centralized Processing

Standardizing sterile processing protocols drives quality control across your system. Our time-tested LEAN methodology and continuous improvement initiatives across your sites deliver improved clinical satisfaction and a positive KPI trajectory.
  • Decontamination

    • Soiled receiving
    • Sorting, cleaning and inspection
    • Soaking, cleaning and disinfecting
  • Preparation & Packaging

    • Inspection
    • Organization
    • Packaging
  • Stream Sterilization

    • Hydrogen peroxide gas plasma
    • Ethylene oxide
    • Cidex OPA
  • Storage & Distribution

    • Post-sterilization storage
    • Distribution to departments

Greater Satisfaction

Staff Communication
We meet one-on-one with your physicians and perioperative staff to make sure the service model is meeting their needs. We regularly facilitate end-user surveys and quarterly business reviews to gather feedback and formalize performance.

Patient Safety
ECRI research named Device Cleaning, Disinfection, and Sterilization as Concern #5 of the Top 10 Patient Safety Concerns for 2020. When your staff have instruments that are ready to handle any procedure, infection incidence declines and patient outcomes improve.

Fully Managed Sterile Processing Services

  • Stay Regulatory Compliant

    Improve your compliance factor by about 90%.

  • Improve Productivity

    Increase the amount of instruments and trays processed per month by as much as 62%.

  • Reduce Errors

    Our clients report an average of 25-50% fewer errors, with some experiencing as high as an 84% decrease in errors.

  • Centralize Sterile Processing

    Centralized management creates workflow optimization by removing duplication of effort and establishes standards that all processes must adhere to. Your healthcare facility expenses are better controlled, while also being able to provide patients with a high-quality service.

  • Enhance Patient Safety

    Our standardized protocols reduce patient safety hazards by ensuring your instruments will always be adequately cleaned, disinfected, and sterilized.

Solutions For You

Explore solutions for a variety of care settings. Whether you need support at your central hub, off-site facilities or children’s locations, we have a program to support you.

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Services We Offer

Get the support you need to deliver high-value care across your healthcare organization sustainably.

99%

Medical Device Uptime

99.5%

Service 99.5% of 1M medical devices managed across 3,000 unique manufacturers and 30,000 models

Maximize uptime with customizable clinical engineering, HTM, biomed & diagnostic imaging repair services.

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6%

Improve HCAHPS scores by 6% on average

30 years

of experience cleaning and disinfecting in healthcare

550M

sq. ft. cleaned daily

Effective hospital-grade cleaning and disinfecting solutions for acute and ambulatory care facilities.

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Half

the total maintenance mean cost of ASHE/IFMA benchmarks

92%

of the time favorable preventative maintenance vs. reactive maintenance to assets

Stay regulatory ready, mitigate risk and ensure safe, efficient operations with integrated healthcare facilities management.

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24/7

One-to-one 24/7 patient sitting

0

Zero patient falls

15-min

15-minute status updates for high-risk patients

Crothall patient sitters create a safe and stable environment for high-risk patients and provide the long-term support you need to reduce labor costs while protecting your clinical team’s bandwidth.

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10.5

million transports annually

90%

of requests responded to in 10 minutes or less

24/7

Dedicated 24/7 dispatching call center

7

Second average call response time

Safely transport patients and free up nurses while delivering capacity and revenue improvements.

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90%

Audit compliance improves by approximately 90%

50%

Reduce process errors on average up to 50%

62%

Productivity gains as high as up to 62%

Enhance safety with a disciplined and standardized system for equipment sterilization and disinfection.

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Research & Resources

Explore the latest insights, research, customer success stories, and more from the healthcare support service experts.

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Let’s Talk About the Right Solution for Your Organization

Get in touch to discuss how Crothall Healthcare’s services and solutions can help your healthcare organization exceed its goals. You’ll learn more about:

  • The transparency we bring to outsourced support services
  • How we design customized solutions for your unique needs
  • The technology and innovation Crothall delivers across all our services

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