Customized Clinical Engineering and Healthcare Technology Management

Every day you rely on medical equipment to diagnose and treat patients. Crothall Healthcare Technology Solutions (HTS) makes sure all your healthcare technology management (HTM) and clinical engineering service needs are covered under one customized solution. Get started maximizing your program with the Power of Uptime.

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The Team Behind Your Team

Housed at our newly renovated state-of-the-art Technical Resource Center (TRC) in Mooresville, NC, Crothall’s Technical Resource Group (TRG) works behind the scenes delivering critical clinical engineering operational support to your healthcare organization. Leverage our industry-leading infrastructure with solutions in five essential healthcare technology management areas: parts procurement, quality and compliance, informatics, capital planning, and cybersecurity so you can focus on what you do best – patient care. Click below for a virtual tour of our Technical Resource Center.

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“When the COVID-19 outbreak caused immediate shortages of key medical equipment, Crothall Healthcare responded, not as an equipment service vendor but as a partner to immediately support our cause of saving lives.”

-Joachim Wilson, Senior Assistant Vice President of Strategic Sourcing at NYC Health + Hospitals

Superior HTM, Maintenance and Medical Equipment Repair Services Provided by the Best Biomedical Engineers

99% Medical Device Uptime

Avoid medical equipment breakdowns that disrupt patient care and frustrate staff.

ISO 13485:2016 Certified

Crothall’s ISO 13485:2016 certification means we’ve demonstrated the ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.

98% Customer Retention Rate

We love our customers and they tend to love us too. Crothall HTS customers stay customers 98% of the time.

30 Years of Healthcare Experience

We’ve been focused on healthcare from the beginning. Now, with more than a quarter-century of experience, we continue to provide the best clinical engineering, healthcare technology management, and clinical equipment service.

Service 99.5% of 1M Medical Devices Managed

Crothall services nearly all of the more than one million medical devices we manage across 3,000 unique manufacturers and 30,000 models.

100% Regulatory Compliance

Remain confident knowing that Crothall is helping you keep patients safe and decrease your organization’s risk by staying regulatory ready, always.

Industry Partners

Crothall provides you access to the industry’s most notable compliance solution experts, alliances and more.

Services We Offer

Get the support you need to deliver high-value care across your healthcare organization sustainably.


Medical Device Uptime


Service 99.5% of 1M medical devices managed across 3,000 unique manufacturers and 30,000 models

Maximize uptime with customizable clinical engineering, HTM, biomed & diagnostic imaging repair services.

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Improve HCAHPS scores by 6% on average

30 years

of experience cleaning and disinfecting in healthcare


sq. ft. cleaned daily

Effective hospital-grade cleaning and disinfecting solutions for acute and ambulatory care facilities.

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the total maintenance mean cost of ASHE/IFMA benchmarks


of the time favorable preventative maintenance vs. reactive maintenance to assets

Stay regulatory ready, mitigate risk and ensure safe, efficient operations with integrated healthcare facilities management.

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One-to-one 24/7 patient sitting


Zero patient falls


15-minute status updates for high-risk patients

Crothall patient sitters create a safe and stable environment for high-risk patients and provide the long-term support you need to reduce labor costs while protecting your clinical team’s bandwidth.

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million transports annually


of requests responded to in 10 minutes or less


Dedicated 24/7 dispatching call center


Second average call response time

Safely transport patients and free up nurses while delivering capacity and revenue improvements.

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Audit compliance improves by approximately 90%


Reduce process errors on average up to 50%


Productivity gains as high as up to 62%

Enhance safety with a disciplined and standardized system for equipment sterilization and disinfection.

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Solutions For You

Explore solutions for a variety of care settings. Whether you need support at your central hub, off-site facilities, or children’s locations, we have a program to support you.

Our Solutions

Research & Resources

Business Inquiries

Let’s Talk About the Right Solution for Your Organization

Get in touch to discuss how Crothall Healthcare’s services and solutions can help your healthcare organization exceed its goals. You’ll learn more about:

  • The transparency we bring to outsourced support services
  • How we design customized solutions for your unique needs
  • The technology and innovation Crothall delivers across all our services

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