Diagnostic Imaging and Biomedical Equipment Repair Services

Maximize uptime, manage costs and coordinate medical equipment repair with a customized program for your entire organization. Highly trained biomedical equipment technicians, our ISO 13485:2016 quality standards, and unmatched part sourcing provide you the 24/7/365 support you need to stay fully compliant and continue delivering positive healthcare experiences.

Diagnostic Imaging Repair and Service

Maximizing uptime through highly trained engineers and ensuring strict compliance help you get the most out of one of your most significant investments, diagnostic imaging equipment. The breadth and depth of our engineers’ expertise drive our clients’ diagnostic imaging service success.

Diagnostic Imaging Equipment Repair and Service Modalities

Get Support With Imaging Equipment

  • MRI
  • Ultrasound
  • X-Ray
  • Cath labs/Vascular & Angio
  • Contrast Injectors
  • CT & PET/CT
  • Nuclear Medicine

Ask About Other Imaging Equipment Needs

Monitor Your Diagnostic Imaging Equipment From Anywhere With RemoteINSIGHTS

Monitor your medical equipment 24/7/365 with Crothall’s remote monitoring solution. RemoteINSIGHTS covers diagnostic imaging equipment and is customized to your facility’s needs. RemoteINSIGHTS sends imaging engineers proactive service and maintenance alerts to maintain uptime and is backed by a team of regional and national support specialists who provide on-site and remote support when you need it.

Additional Diagnostic Imaging Equipment Support

  • Exchanges
  • SLAs
  • KPIs
  • Operator utilization and process optimization
  • Shared risk pools

Biomedical Equipment Repair and Service

Patients and clinical staff can’t wait for a technician when clinical equipment fails. Crothall’s biomedical equipment services eliminate backlogs, streamline vendors, and get you the in-house team or on-demand technicians you need. Our biomedical equipment technicians are trained on all major brands and equipment types, so you’re covered regardless of manufacturer or modality.

Biomedical Equipment Repair and Service Modalities

  • Infusion pumps
  • Ventilators
  • Anesthesia
  • Patient monitors
  • Surgical equipment
  • Medical lasers
  • Respiratory equipment
  • Sterilization systems
  • Laboratory equipment
  • Hospital beds and stretchers
  • Rehabilitation equipment

Understand Your Equipment Needs: Biomedical and Diagnostic Imaging Equipment Assessment

Crothall’s equipment assessment gives you visibility into maintenance needs for each piece of medical equipment across your facilities. We evaluate everything – new, used, rented, loaned, doctor-owned, and more – based on risk categories and assign point values to determine maintenance levels.

Part Sourcing for All Your Biomed and Imaging Equipment

Crothall’s Technical Resource Group provides unmatched part sourcing. We offer 24/7 parts and supplies ordering, support and training, enabling our clinical engineering team to keep functional medical devices in service after the OEM or vendor no longer provides support. Our relationships with over 2,200 independent suppliers and OEMs allow us to negotiate excellent pricing for high-quality replacement parts and service support. We hold our suppliers accountable to our high ISO 13485:2016 quality standards.

Solutions For You

Explore solutions for a variety of care settings. Whether you need support at your central hub, off-site facilities or children’s locations, we have a program to support you.

Explore Solutions

Services We Offer

Get the support you need to deliver high-value care across your healthcare organization sustainably.


Medical Device Uptime


Service 99.5% of 1M medical devices managed across 3,000 unique manufacturers and 30,000 models

Maximize uptime with customizable clinical engineering, HTM, biomed & diagnostic imaging repair services.

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Improve HCAHPS scores by 6% on average

30 years

of experience cleaning and disinfecting in healthcare


sq. ft. cleaned daily

Effective hospital-grade cleaning and disinfecting solutions for acute and ambulatory care facilities.

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the total maintenance mean cost of ASHE/IFMA benchmarks


of the time favorable preventative maintenance vs. reactive maintenance to assets

Stay regulatory ready, mitigate risk and ensure safe, efficient operations with integrated healthcare facilities management.

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One-to-one 24/7 patient sitting


Zero patient falls


15-minute status updates for high-risk patients

Crothall patient sitters create a safe and stable environment for high-risk patients and provide the long-term support you need to reduce labor costs while protecting your clinical team’s bandwidth.

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million transports annually


of requests responded to in 10 minutes or less


Dedicated 24/7 dispatching call center


Second average call response time

Safely transport patients and free up nurses while delivering capacity and revenue improvements.

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Audit compliance improves by approximately 90%


Reduce process errors on average up to 50%


Productivity gains as high as up to 62%

Enhance safety with a disciplined and standardized system for equipment sterilization and disinfection.

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Research & Resources

Explore the latest insights, research, customer success stories, and more from the healthcare support service experts.

Evaluate Your Clinical Engineering Program for Free

Get started with a free in-depth review of your existing clinical engineering program. We’ll help you uncover immediate and long-term operational efficiencies and cost-saving opportunities.