DIAGNOSTIC IMAGING & BIOMEDICAL EQUIPMENT REPAIR SERVICES
Diagnostic Imaging and Biomedical Equipment Repair Services
Maximize uptime, manage costs and coordinate medical equipment repair with a customized program for your entire organization. Highly trained biomedical equipment technicians, our ISO 13485:2016 quality standards, and unmatched part sourcing provide you the 24/7/365 support you need to stay fully compliant and continue delivering positive healthcare experiences.
Diagnostic Imaging Repair and Service
Maximizing uptime through highly trained engineers and ensuring strict compliance help you get the most out of one of your most significant investments, diagnostic imaging equipment. The breadth and depth of our engineers’ expertise drive our clients’ diagnostic imaging service success.
Diagnostic Imaging Equipment Repair and Service Modalities
Get Support With Imaging Equipment
- MRI
- Ultrasound
- X-Ray
- Cath labs/Vascular & Angio
- Contrast Injectors
- CT & PET/CT
- Nuclear Medicine
Monitor Your Diagnostic Imaging Equipment From Anywhere With RemoteINSIGHTS
Monitor your medical equipment 24/7/365 with Crothall’s remote monitoring solution. RemoteINSIGHTS covers diagnostic imaging equipment and is customized to your facility’s needs. RemoteINSIGHTS sends imaging engineers proactive service and maintenance alerts to maintain uptime and is backed by a team of regional and national support specialists who provide on-site and remote support when you need it.
Additional Diagnostic Imaging Equipment Support
- Exchanges
- SLAs
- KPIs
- Operator utilization and process optimization
- Shared risk pools
Biomedical Equipment Repair and Service
Patients and clinical staff can’t wait for a technician when clinical equipment fails. Crothall’s biomedical equipment services eliminate backlogs, streamline vendors, and get you the in-house team or on-demand technicians you need. Our biomedical equipment technicians are trained on all major brands and equipment types, so you’re covered regardless of manufacturer or modality.
Biomedical Equipment Repair and Service Modalities
- Infusion pumps
- Ventilators
- Anesthesia
- Patient monitors
- Surgical equipment
- Medical lasers
- Respiratory equipment
- Sterilization systems
- Laboratory equipment
- Hospital beds and stretchers
- Rehabilitation equipment
Understand Your Equipment Needs: Biomedical and Diagnostic Imaging Equipment Assessment
Crothall’s equipment assessment gives you visibility into maintenance needs for each piece of medical equipment across your facilities. We evaluate everything – new, used, rented, loaned, doctor-owned, and more – based on risk categories and assign point values to determine maintenance levels.
Part Sourcing for All Your Biomed and Imaging Equipment
Crothall’s Technical Resource Group provides unmatched part sourcing. We offer 24/7 parts and supplies ordering, support and training, enabling our clinical engineering team to keep functional medical devices in service after the OEM or vendor no longer provides support. Our relationships with over 2,200 independent suppliers and OEMs allow us to negotiate excellent pricing for high-quality replacement parts and service support. We hold our suppliers accountable to our high ISO 13485:2016 quality standards.
Complete Clinical Engineering Support Services
Clinical Engineering Services Get customized medical equipment repair and diagnostic imaging services. Regardless of equipment modality or service coverage need, Crothall clinical engineering services have you covered.
Diagnostic Imaging and Biomed Equipment Repair Services Maximize uptime and coordinate medical equipment repair across your entire organization without wasting spend.
Medical Equipment Management Strategic medical equipment management for hospitals, IDNs, and ambulatory facilities.
Medical Device Cybersecurity Healthcare cybersecurity services to reduce medical device vulnerabilities that put your patients at risk. Detect, protect and respond to keep all your stakeholders safe.
Biomed Equipment Techs and Engineers Service your organization's equipment with the industry's best biomedical, clinical, and imaging engineers.
Solutions For You
Explore solutions for a variety of care settings. Whether you need support at your central hub, off-site facilities or children’s locations, we have a program to support you.
Explore Solutions
Services We Offer
Get the support you need to deliver high-value care across your healthcare organization sustainably.
99%
Medical Device Uptime
99.5%
Service 99.5% of 1M medical devices managed across 3,000 unique manufacturers and 30,000 models
Maximize uptime with customizable clinical engineering, HTM, biomed & diagnostic imaging repair services.
6%
Improve HCAHPS scores by 6% on average
30 years
of experience cleaning and disinfecting in healthcare
550M
sq. ft. cleaned daily
Effective hospital-grade cleaning and disinfecting solutions for acute and ambulatory care facilities.
Half
the total maintenance mean cost of ASHE/IFMA benchmarks
92%
of the time favorable preventative maintenance vs. reactive maintenance to assets
Stay regulatory ready, mitigate risk and ensure safe, efficient operations with integrated healthcare facilities management.
24/7
One-to-one 24/7 patient sitting
0
Zero patient falls
15-min
15-minute status updates for high-risk patients
Crothall patient sitters create a safe and stable environment for high-risk patients and provide the long-term support you need to reduce labor costs while protecting your clinical team’s bandwidth.
10.5
million transports annually
90%
of requests responded to in 10 minutes or less
24/7
Dedicated 24/7 dispatching call center
7
Second average call response time
Safely transport patients and free up nurses while delivering capacity and revenue improvements.
90%
Audit compliance improves by approximately 90%
50%
Reduce process errors on average up to 50%
62%
Productivity gains as high as up to 62%
Enhance safety with a disciplined and standardized system for equipment sterilization and disinfection.
Research & Resources
Explore the latest insights, research, customer success stories, and more from the healthcare support service experts.
Cybersecurity In Healthcare: Where Healthcare Systems Are Most Vulnerable
Cyberattacks are a big problem in the healthcare industry, with a high proportion of hackers targeting hospitals and other providers for different types of cyberattacks. Hackers are attracted to the healthcare industry for many reasons, including the large amount of personal data associated with healthcare providers.
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Cybersecurity Threats Demand New Skills From Clinical Engineers
Imagine this realistic scenario where Crothall’s Healthcare Technology Solutions (HTS) could be called upon to help one of our hospital clients recover from a cyberattack. It goes like this:
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Focusing Cybersecurity Training Efforts
Cybersecurity training is an important part of keeping your healthcare facility’s and patients’ information safe. Learn how to effectively train your staff in cybersecurity.
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How Healthcare Cios And Clinical Engineering Join Forces In Healthcare Cybersecurity
Healthcare CIOs and clinical engineering experts can team up to combat cybersecurity threats. Learn more: How Healthcare CIOs and Clinical Engineering Join Forces in Healthcare Cybersecurity
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How To Protect Medical Devices From Cyberattacks
By Eddie Myers, Crothall Program Manager for Cybersecurity Solutions Amid recent geopolitical tension in the Middle East, there’s a new risk of nation-state cyberattacks against US companies, government agencies and even healthcare organizations. But there are plenty of steps hospitals and healthcare organizations can take to help ensure their technology networks are protected from any…
Read MoreEvaluate Your Clinical Engineering Program for Free
Get started with a free in-depth review of your existing clinical engineering program. We’ll help you uncover immediate and long-term operational efficiencies and cost-saving opportunities.