Providence Saint John’s Health Center, Santa Monica, CA

Driving Environmental Impact Through Daily EVS Operations

Providence Saint John’s Health Center (PSJHC), part of the Providence Health network, has long been committed to aligning operational excellence with environmental stewardship. The Environmental Services (EVS) team has made sustainability a cornerstone of daily operations, leading with staff engagement and continuous improvement in ecoconscious practices.

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Crothall EVS professional engages with hospital patient
  • 100

    compliance on sustainability & EVS audits maintained

  • 15

    boost in device collection rates

  • 100

    rating achieved on EVS operations review

The facility was honored with the Practice Greenhealth “Greenhealth Partner for Change Award," recognizing superior environmental performance across multiple sustainability categories. This award highlights Saint John’s as a model site within Providence’s sustainability network.

The Challenge

Hospitals face unique sustainability challenges—balancing infection control, patient safety, and operational efficiency while reducing environmental impact.

At Saint John’s, the EVS department recognized opportunities to reduce waste, optimize product selection, and improve compliance with systemwide sustainability goals.

  • Bacteria shield icon, symbolizing Crothall Healthcare's infection prevention services and commitment to safety.

    Infection Control

  • Blue icon of a smiling person wearing a polka dot shirt, representing friendly healthcare support

    Patient Safety

  • Operational Efficiency

  • Clipboard icon with checklist representing healthcare quality assurance and compliance measures

    Reduce Environmental Impact

Initiatives and Programs

Sustainable Product Transitions
• Replaced all hand sanitizer units to eliminate battery waste, reducing hazardous materials and maintenance costs.

• Prioritized procurement of green-certified cleaning agents and low-emission equipment wherever feasible.
Recycling & Waste Diversion
• Cardboard Recycling Program: Partnered with Republic Services to establish consistent cardboard recycling across facilities.

• Commodity Separation: Introduced single-stream recycling in one staffcontrolled pilot area, with plans for phased expansion hospital-wide.

• Medical Device Collection Contest: Engaged staff through friendly competition, boosting device collection rates by 15%, supporting Providence’s network-wide 75% goal.
Training and Engagement
• Embedded sustainability principles into EVS onboarding and ongoing education.

• Regular “Green Rounds” and team check-ins to identify new opportunities for waste and energy reduction.
Compliance & Performance
• Achieved a 102.2% rating on the EVS operations review, reflecting outstanding adherence to environmental and operational standards.

• Maintained full compliance with Providence’s sustainability and waste management policies.

Outcomes

  • • Increased use of sustainable and green-certified products, showing consistent year-over-year growth.

    • Improved microfiber laundering efficiency, reducing chemical use and environmental impact.

    • Expanded staff training hours focused on green practices through ongoing Green Team initiatives.

  • • Increased waste diversion from landfill through expanded recycling and medical device recovery efforts.

    • Greater adoption of low-emission and battery-electric equipment across EVS operations.

    • Achieved measurable cost savings through reduced chemical and waste usage, with continued optimization expected.

     

  • • Maintained 100% compliance on sustainability and EVS audits.

    • Strengthened overall sustainability culture and contributed directly to hospital-wide environmental performance goals.

Critical Success Factors

Small Changes Bring Measurable Impact
Small, daily operational changes—like product swaps and targeted recycling—compound into measurable environmental and cost impacts.
Get the Staff Engaged
Staff engagement is critical; competitions and visible feedback loops build momentum.
Collaborate with Vendors
Collaboration with vendors (e.g., Republic Services, linen suppliers) creates scalable systems for sustainable waste management.