Managing Construction at an Occupied Healthcare Facility
By Ric Letourneau, National Director of Operations – EVS/Quality/Compliance Our work at a recent construction project at a Connecticut hospital’s…
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By Ric Letourneau, National Director of Operations – EVS/Quality/Compliance Our work at a recent construction project at a Connecticut hospital’s…
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By Ric Letourneau, National Director of Operations – EVS/Quality/Compliance Patients will remember how you make them feel – even if…
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A Q&A with Dusty Deringer, VP of Patient Experience for Compass One Hospital stays are difficult for most people, but a…
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By Eddie Myers, Crothall’s Program Manager for Cybersecurity Solutions Imagine this realistic scenario where Crothall’s Healthcare Technology Solutions could be…
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Workforce engagement and workplace culture are top-ofmind concerns of senior patient experience leaders from highperforming health systems across the country.…
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Contributed by Annye Notman, Director, Healthcare Technology Planning with additional Clinical contributions from Wendy Phillips, MS, RD, CNSC, CLE, NWCC,…
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Brian Varner, Director of Risk Management, Compass One Healthcare (Evs/pt) Learning From Experience But all of that changed one morning…
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By Rich Feczko, National Director of Systems, Standards, Innovation & Global Support Our task seems formidable: about one in 25…
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