Beyond the physical environment: Defining key drivers of cleanliness in the ambulatory surgical and perioperative setting

Compass One Healthcare and Press Ganey analyzed survey responses from millions of patients to get a better sense of how to deliver the ideal ambulatory experience—one that is clean, safe, and exceeds patient expectations. When it comes to cleanliness, the data clearly lays out key drivers of patients’ perceptions—and they aren’t necessarily what organizations and facility managers might expect.

Download Press Ganey and Compass One Healthcare’s latest eBook to learn more about how…

• More than just physical attributes impact whether a patient rates a facility as clean.
• Not everyone perceives cleanliness in the same way – see what matters to specific demographics at any given facility
• “Clean” is an all-hands effort formed through meaningful relationship

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