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Compass One Healthcare


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Youngstown, Ohio 44501

Posted Date: May 3, 2021

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

The Resident Regional Manager serves as the primary representative of Crothall Healthcare for the Plant Operations Maintenance Division in their designated region. They are responsible for successfully coordinating and directing all activities within the assigned region through subordinate managers and directors. The Resident Regional Manager is responsible for all matters relating to POM account operations in order to assure highest client and customer satisfaction levels and account retention. They responsible for strong employee relations, achievement of financial goals and future business growth plans.


• Develops a business plan and budget for the region in conjunction with the functional support team
• Develops financial forecasts and balances programs and resources
• Responsible for accuracy and timeliness of financial data and statistics
• Responsible for productivity and staffing for all hospital maintenance departments
• Maintains and supports client satisfaction at a level that ensures account retention
• Administers required client/customer surveys and responds in a timely and effective manner
• Promotes client awareness of program alternatives and the availability of corporate resources
• Monitors and ensures compliance with the provisions of client contracts
• Assist in customizing programs to meet each account's unique needs as required
• Conducts quarterly QBR’s with client to ensure and communicate program and contract compliance is being met
• Conducts Regional Audits semi-annually utilizing to ensure ongoing compliance with regulatory and operational systems
• Ensures compliance with all regulatory agencies
• In conjunction with his or her Regional Vice President and human resources representative develops the region's training plan for management employees and ensures its successful implementation
• Visits each account on a regular basis to ensure that a positive relationship is maintained with the Director, Department Staff, and key client representatives


• Bachelor's Degree or equivalent work experience
• Minimum 5 years Plant Operations Maintenance Director level experience in an acute care setting
• Demonstrated experience in NFPA, TJC, CMS, DNV, EPA, and OSHA codes & regulations, along with a strong working knowledge of building systems
• CHFM highly preferred
• Ability to manage P&L for multiple accounts
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-task, establish priorities and meet deadlines
• Posess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story


Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)


Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 469330

Crothall Healthcare 



Facilities Management (POM)

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