A WelcomeExperience

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Happy Environmental Services Week 2019

This week we celebrate EVS Workers week, a time dedicated to recognizing the hard work of all EVS associates whose work keeps our patients comfortable and safe.
d our environmental services staff is to our Welcome Experience mission...even for a new family of ducks. https://www.crothall.com/blog/happy-environmental-services-week-2019/

A Welcome Experience: Karen Brunsman

Crothall is committed to investing in their associates for many reasons. One of the most important being that we always want to hire the best person for the job. If the perfect applicant is not 100% prepared, we do not let that opportunity to build a bett…
nt of their peers. What does providing a welcome experience mean to you…re the recipient of a welcome experience https://www.crothall.com/blog/welcome-experience-karen-brunsman/

David Smith: A Welcoming Experience

On the banks of the mighty Mississippi River, Davenport, Iowa, is the largest city of the massive Midwestern metropolitan cluster called the Quad Cities. (Which also includes Bettendorf, Iowa, and Rock Island, Moline and East Moline in Illinois; no, there…
edge and hard work. What does providing a welcome experience mean to you…emendous sense of accomplishment providing a welcome experience to the staff and visitors. Once you work in https://www.crothall.com/blog/david-smith-welcoming-experience/

Alexis Green on the Welcome Experience

During Alexis Green’s time at Parkland, she was committed to providing a welcoming experience for all. We interviewed her here:
Tell us about a time when you created a welcome experience for a nurse…ere ever a time you realized how impactful a welcome experience can be…   So what does providing a welcome experience mean to you https://www.crothall.com/blog/alexis-green-welcome-experience/

Five Things I Learned From My Dad That Shaped My Career

a little easier to navigate. Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/five-things-i-learned-my-dad-shaped-my-career/

Ed Moyer on the Welcome Experience

“I always come in smiling, or at least try to,” says Ed Moyer, Crothall Patient Experience Manager for Housekeeping. “Be positive. I'm a little bit of a joker and want to make people laugh. I have an open-door policy. My team can come to me. I will stand …
What does providing a welcome experience mean to you…re the recipient of a welcome experience Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/ed-moyer-welcome-experience/

Jimmy Howie on the Welcome Experience

Doctors and nurses may be at the heart of the hospital, but our frontline associates are the backbone of every endeavor. When we talk about the importance of a “welcome experience,” we are relying almost entirely on these fine folks—people like Jimmy Howi…
welcome experienceWhat does providing a welcome experience mean to you…re the recipient of a welcome experience Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/jimmy-howie-welcome-experience/

Helping Hospitals Through Predictive Staffing and Healthcare Analytics

Hospitals today have a challenge: accomplish more with less while providing the best possible care. The challenge seems conflicting – as in if one part of the challenge is achieved, the other is not or cannot be. In our Patient Transportation division, we…
ociates on the ground enable us to provide a Welcome Experience in all the hospitals where we serve. How https://www.crothall.com/blog/helping-hospitals-through-predictive-staffing-and-healthcare-analytics/

Anthony Delacruz on the Welcome Experience

The hard work that goes into keeping the linens and floors clean in a hospital often goes unnoticed, and that’s the way Anthony De La Cruz, a Housekeeping associate at San Joaquin Community Hospital in California likes it. Everyone notices a dirty floor a…
a welcome experience makes me feel appreciated when someone takes https://www.crothall.com/blog/anthony-delacruz-welcome-experience/

Managing Construction at an Occupied Healthcare Facility

I personally visit between 60 and 75 hospitals each year and nearly every one of them is in some phase of a major construction project. For our Facilities Management team, this means extra planning to ensure we keep the facility safe for visitors and, tho…
g these unusual conditions.  Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/managing-construction-occupied-healthcare-facility/

How Facilities Management Impacts Patient Care

Every day, at hospitals throughout the country, our FM team makes sure patients are comfortable and hospitals can perform surgeries and other critical functions. Patients want their room temperature to be comfortable, their lights to work and faucets not …
e. Peace of Mind.            Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/how-facilities-management-impacts-patient-care/

Cybersecurity Threats Demand New Skills from Clinical Engineers

Imagine this realistic scenario where Crothall’s Healthcare Technology Solutions (HTS) could be called upon to help one of our hospital clients recover from a cyberattack. It goes like this: A hospital employee saves data on a USB drive. But unknown to…
ee us as critical partners.  Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/cybersecurity-threats-demand-new-skills-clinical-engineers/

Joshua Butler on the Welcome Experience

EVS Operations, Joshua Butler, give some examples where he provided a welcome experience to both patients and his employees.
embraces the welcome experience as an essential part of providing great care… The Welcome Experience isn…Welcome Experience a Welcome Experience can mean many different things. So we asked https://www.crothall.com/blog/joshua-butler-welcome-experience/

Keeping a Home Clean and Safe

No matter how many people live in your home, or how often guests visit, everyone wants to provide a safe, clean environment. Here are some home cleaning tips that can also save some money on wear and tear and add value to your home.
vents much less stressful.   Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/keeping-home-clean-and-safe/

How One Crothall Associate is Helping People Devastated by Hurricane Michael

Ever since Hurricane Michael destroyed her hometown in early October, Meghan Sexton has been on a mission to help it recover.
Help Create a Welcome Experience and Join the Crothall Family https://www.crothall.com/blog/how-one-crothall-associate-helping-people-devastated-hurricane-michael/

Careers

eers All Crothall services contribute to a Welcome Experience. We touch the lives of everyone in a hospita https://www.crothall.com/careers/

Jo Ann Dillinger: A Welcome Experience Makes All the Difference

One important aspect of implementing a great welcome experience is remembering that not everyone… such as welcome experienceWhat does providing a welcome experience mean to you https://www.crothall.com/blog/jo-ann-dillinger-welcome-experience-makes-all-difference/

Christina Gellrich on the Welcome Experience

As a manager of some of our most valued frontline associates, Christina Gellrich is an important proponent of the welcome experience. But what does it mean to her?
she is an important proponent of the welcome experience. But what does it mean to her…I think a welcome experience is an inclusive experience… The welcome experience has helped her build her team https://www.crothall.com/blog/christina-gellrich-welcome-experience/

Associate Cesar Ledesma on the Welcome Experience

Cesar Ledesma volunteered his time to help repair houses after Hurricane Harvey and takes that experience with him to work everyday.
welcome experienceWhat does providing a welcome experience mean to you…ions is that enthusiastic ambassadors of the welcome experiencere the recipient of a welcome experience https://www.crothall.com/blog/associate-cesar-ledesma-welcome-experience/

Rahma Gure, Crothall’s National GEM of the Year

Rahma Gure is a housekeeper at TIRR (The Institute for Rehabilitation and Research) and is the recipient of this years GEM of the year!
sociates who go above and beyond to create a welcome experience for patients and their families https://www.crothall.com/blog/rahma-gure-crothalls-national-gem-year/

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