Healthcare Facilities Management (FM)
Support Services Strategies in a Pandemic
Compass One Healthcare responded to COVID-19 with new products, new protocols and new ideas but COVID-19 was not the first coronavirus and may not be the last.
Healthcare Facilities Management (FM)
Transparency. Confidence. Peace of Mind.
We impact the lives of everyone in your hospital. Patients. Families. Clinical Staff. The Community. Our integrated healthcare facilities management services for hospitals and ambulatory ensures that all systems are operating at peak performance so you can focus on what you do best – healing.
We offer specialists who share your mission and your passion for a safe, welcoming environment. It’s about The Experience. We know little things matter.
These are the three core Crothall FM differences:
- Complete Transparency
- Engaged Staff
- Technical Expertise
Transparent Healthcare Facilities Management
Remove the mystery. Complete documentation creates an operation that does not depend on a certain individual or a unique memory. Your healthcare facilities management metrics are accessible by anyone responsible for your system’s performance.
Crothall creates transparent documentation of all your systems. TeamDOC records, tracks and follows up on all required safety and preventative maintenance. Data is audit-ready for the regulatory agencies, so compliance is documented and always available. We also provide healthcare facilities management for ambulatory facilities that ensures operational efficiency.
You own the documentation. It’s accessible and available at any time to anyone responsible for the operation of your facility. It is cloud-based so updates are made in real time. The information lives in your facility – it does not change or move.
Engaged Healthcare Facilities Staff
Our employee engagement scores prove the passion. Hiring the right people and giving them the proper training they need creates a career runway customized to each individual based on skills and aspirations. Here are some highlights from the most recent Employee Engagement Survey in Crothall Healthcare Facilities Management:
83% “I am motivated to contribute more than is expected of me in my job.”
83% “This company places a high priority on health and safety.”
77% “This company is focused on delivering excellent service.”
Our healthcare facilities management staff are trained in Positive Impressions. Some find it odd that the uniquely skilled Crothall FM staff are trained in interpersonal skills. We understand that our relationship with Patients, Families and Clinical Staff is critical to creating a caring, welcoming environment. Little things matter. Every event matters.
Technical Healthcare Facility Expertise
We will make you more efficient. Our processes are standardized and developed based on years of experience in integrated facilities management for hospitals across the USA and then we customize them to your needs.
Our Mobile Workstation was designed for efficient repairs – it carries all the necessary equipment needed to service 80% of all situations we encounter in a healthcare facility and is linked wirelessly to our work order software system.
Extended equipment life cycles. Our aggressive Preventive Maintenance program extends the useful life of your assets. From preventive maintenance to corrective repairs we will ensure every system delivers to its full life cycle capacity…and more.
We ensure the effective and efficient management of your utility budget based on established facility management contract. We track utility consumption patterns using our web-based Utility Dashboard. Sophisticated benchmarking tools combined with state-of-the-art building analytics creates a gap analysis that is the basis for creating customized programs for your facility. Then we implement them with outcomes guaranteed. Period.
Our Energy Management program identifies “over-designed” functions and adjusts them to match capacity to load. Green. Our comprehensive program includes capital renewal, reduced greenhouse gas emissions and improved occupant comfort levels.