Meet Crothall

Compass One Healthcare

Compass One Healthcare is the union of two premier healthcare support service specialists – Morrison food service and Crothall support services. Each of the 7 services offered by Compass One is a unique, specialized solution applying protocols learned in over 1600 locations through a combined 75 years of healthcare-only experience.

Compass One Healthcare has one Voice. A random assortment of services by different vendors is confusing and difficult to manage. Hiring standards vary. Processes vary. Training varies. Accountability varies. Our solution removes those frustrations - we share these passions:

  • Patient Experience Compass One offers a dedicated team of 100+ Patient Experience Managers under the Positive Impressions™ program made up of 70 Crothall and 30 Morrison professionals. In addition, our exclusive partnership with Press Ganey allows us to use rich analytics to better understand how to improve experiences for Patients, Family, Clinical Staff and the Community.

  • Human Resources We apply the same discerning hiring criteria whether you choose one service or all 7 from Compass One. On average, we hire only 7.9% of our applicants in a year – most do not meet our high standards.

  • Training and Development We teach shared healthcare environmental knowledge with training that creates the craft masters it takes to deliver specialized service customized for your facility.