Key to the operation of every hospital and particularly its Emergency Department is the timely, rapid, and meticulous turnaround of a patient bed and room, so that every patient discharge leads to a completely ready space for a new patient in as little time as possible.

The comprehensive view of this process, Patient Throughput, is one of our most effectively-targeted criteria for measurement of our performance. Throughput impacts not only the work of the medical staff and their ability to create positive outcomes, but also ultimately the revenue potential of the entire organization.

Ensuring that discharges are processed and beds are made available in the most effective and efficient manner is a critical piece of a hospital's throughput efforts, impacting both outcomes and the bottom line.

By leveraging the intersection of EVS and PT duties, we are able to get a solid handle on the throughput equation. We build a highly optimized system, from custom-built task management technology that automatically triggers a housekeeping task concurrently with discharge events, to intensive training in streamlined protocols.

With constant reinforcement of the importance of both speed and thoroughness in every discharge duty and integration of activity awareness between housekeeping and transport departments, we work to support our lean SOPs so that  doing our part for total throughput efficiency becomes second nature to every member of our team.