Medical Equipment Repair

You depend on equipment that works to manage your clinical needs. Crothall customizes your medical equipment repair programs to fit your needs.

It’s all about trust. Crothall’s reputation for dependability with our clients’ most critical, expensive, and revenue-producing assets reflects the quality of our medical equipment service. We recruit expert medical equipment service managers that are skilled technicians and inspiring leaders. We invest in the development of our medical equipment service staff, ensuring they are well-trained, motivated, and rewarded.

Crothall makes a quick, hard-hitting impact on your bottom line. Onsite medical equipment repair technicians provide comprehensive lifespan maintenance and repair for all your patient care equipment, including life critical, lab, imaging, and monitoring as well as business/MIS equipment services. They reduce costs by bringing medical equipment repair services in-house, making vendor-neutral decisions, managing complex medical equipment service contracts, sourcing replacement parts, increasing asset life, and guaranteeing equipment uptime.

We understand that time is precious for both the patient in need of a timely diagnosis and the hospital’s dependence on revenue. Our medical equipment service team works proactively to guarantee reliable performance, resolving issues before they become problems and improving performance and reliability. Patient throughput, revenue stream, and staff productivity are all improved by diligent attention to preventive maintenance and rapid response to requests.

Our staff applies Crothall’s proprietary TeamCoach and TeamTrace software, and proven operating standards with support from our medical equipment service team. Our processes standardize performance with training and systems to back them up and an unprecedented client-to-support ratio to produce successful outcomes.

We guarantee satisfied medical equipment service associates who will be fundamental to our programs by hiring for attitude and investing in staff development. High medical equipment service standards, reliable equipment, patient-focused teams, and quick resolution of issues and customer feedback ensure raised satisfaction scores for patients, user departments, and clinical staff.

In addition to our full-service Comprehensive medical equipment repair program, we offer Support and Select medical equipment service levels, allowing you to choose the best combination of services and resources for your facility. Flexibility in our medical equipment repair program is key to helping our clients find the most cost-effective solution.

Crothall stands by its promises and guarantees the results, from capped, fixed-price medical equipment service programs to regulatory compliance to satisfaction. We help you optimize vendor contracts by providing an onsite, single-source medical equipment repair expert who will interface with all of your vendors, prepared to make educated decisions that save time and money. Joint Commission readiness teams enable us to guarantee compliance with all regulatory agencies.