From the CEO

I hope you are enjoying good health and extra time
with your family this summer.

As we continue to enhance our Green strategy internally and with the support of our parent company, Compass Group, I have asked our teams to further evaluate our programs and what we are currently doing for the environment. We must always be mindful of serving our client communities in the most responsible way.

I have been overwhelmed by the amazing things we are doing for sustainability in our Laundry division. Senior Vice President Mike Bailey’s leadership on this front has been visionary, and it makes me proud to know that our company is leading the way on environmentally friendly initiatives.

In this issue, we also continue our series on the biggest challenges for you, our clients, and how Crothall’s solutions can help you accomplish your goals. One example of this is our Patient Transportation division, which is constantly innovating. We take a look at how our programs can impact not only trip times, but also safety and clinical staff and patient satisfaction as well.

I am proud to announce the recent acquisition of Medi-Dyn. The addition of this Englewood, Colorado-based company will help solidify our leadership position in the industry with 58 new customers and will strengthen our presence in Texas and the western U.S. I am excited to bring new talent into the Crothall family, and I look forward to working with Medi-Dyn’s existing clients to better meet their needs through our network of resources.

Every day brings new reminders of why I am so blessed to be part of this company and work with such special people. Feedback from our recent employee engagement survey (to which more than 60% of our employees responded) was 84% positive, a great achievement for which I am most proud. We still have work to do, and I believe our best days are yet to come.

All the best,