Crothall Protects Your Most Important
Asset Using a Unique 9-Point Program

Every facility needs a comprehensive maintenance plan, and yours is no different. Crothall recognizes this and knows that sometimes it is about the bricks and mortar…as well as the other physical attributes of your campus that must be maintained and managed efficiently over the long-run.

The Facilities Management experts at Crothall don't believe in leaving anything to chance when it comes to managing your facility.We understand maintaining a facility that is conducive to healing is of paramount importance. This coupled with the ever-changing landscape of local, state, and federal regulatory oversight is of significant concern in today's healthcare environment. Managing these concerns is our core business.

Prior to coming on board,we take time to assess all current programs and systems in use.We then create a plan designed specifically for your organization that addresses nine specific points that are instrumental to the effective management of any facility. In the following paragraphs, we'll discuss each point in detail.

Crothall’s 9-Point Program

POINT 1

STAFF DEVELOPMENT-Crothall has recently revamped its Associate Training System. This new system is highly customizable to each facility, yet allows our team to improve their competency and skill set in a consistent manner. Using a web-based approach to training, both management and employees are able to track progress and ensure a complete understanding of the issues pertinent to their individual facility.

POINT 2

FINANCIAL CONTROLS-Our Facilities Management personnel are always looking for better, more cost-effective ways to manage facilities. By implementing strict financial controls over every aspect of the maintenance program at each facility we manage, Crothall ensures the right things are happening at the right times. This gives you piece of mind.

POINT 3

CORRECTIVE/UNSCHEDULED MAINTENANCE-We recognize that unexpected things occur that require immediate attention. Our team is prepared to respond to everything from minor inconveniences to major failures to ensure that disruptions are minimized and system functionality is confidently restored.

POINT 4

COSMETIC MAINTENANCE-There is no dispute that a clear correlation exists between how good your facility looks and patient satisfaction scores. For this reason, Crothall keeps your plant looking its best with scheduled cosmetic maintenance. We conduct an extensive review of each facility on a regular basis to ensure both patients and staff are comfortable with their surroundings.

POINT 5

PREVENTIVE MAINTENANCE/SCHEDULED MAINTENANCE-As with patient health, preventive care is important to the overall health of your facility. Crothall ensures that extensive preparation goes into every maintenance plan we provide to our clients. After all, good preventive care is paramount in maximizing the useful life of your assets.

POINT 6

ENERGY MANAGEMENT-Crothall understands that the cost of energy takes up an increasing amount of an organization's working capital; therefore,we feel it is imperative that all aspects of energy consumption, conservation, and usage be constantly examined and managed. Crothall not only has the experience necessary to accomplish this task, but also has great success in ensuring our facilities' energy consumption issues are managed effectively.

POINT 7

FACILITIES IMPROVEMENT AND MODERNIZATION-In order to maintain an edge in the marketplace, facilities must improve their physical plant to keep pace. Crothall suggests and supports improvements and provides consistent support for expansion projects as they occur. Crothall engineers work with administrators, contractors, and state and local officials to ensure that all projects remain on time and on budget.

POINT 8

DEFERRED CAPITAL MAINTENANCE-We recognize that resources aren't limitless. That's why our deferred maintenance planning ensures that we have a plan for identifying and prioritizing maintenance projects that maximize the utilization of available resources. Our plan is continuously monitored and updated so that we can work hand in hand to achieve our long range facility goals.

POINT 9

QUALITY CONTROL INITIATIVES-These initiatives are an integral part of our systems, designed to ensure all aspects of the facility are maintained at the very highest level of quality. Crothall's multifaceted quality assurance system provides continuous feedback to management so that we can ensure that our programs are delivering the highest level of results.