From the CEO

The holidays are a fond memory and always are a special time to reflect on the past year and to plan for the new one. There is much for which to be grateful. Not one day goes by without the realization of how fortunate I am to work with such a great company, with tremendous people and supportive customers. I am energized and very motivated to make the upcoming year our best ever.

We will be publishing "Celebrations" bi-monthly this year, and will be taking a closer look at industry issues and trends that impact all of us. We will also share some of the solutions that we have developed.

We continue to make progress on our "Green" initiative and have committed significant time to ensure that we are not only protecting the patients we serve but also the environment that we all share. Learn more about how we are embracing the "Green" healthcare model throughout our service lines.

JCAHO readiness is a critical and instrumental component of our service delivery program. Our programs ensure that we are JCAHO ready, every day. With the recent introduction of unannounced surveys,we have enhanced and further invested in a proactive, preemptive inspection process. Learn of our outstanding success as our track record continues to remain unblemished.

Finally, our more than 20,000 employees are without question our key resource. I truly value the important functions that they perform each day. Recognition of their efforts is essential. We recently broadened our recognition endeavor with the introduction of our "Make A Difference" Program. The extra efforts of our winners inspire all of us to embrace the mission and values of Crothall and to live them out in our daily lives.

Please enjoy. Many thanks for all of your support and for helping to make Crothall a special company. All the best wishes for a most successful and rewarding year ahead.