From the CEO

Crothall Services Group would not be where it is today if it were not for your incredible drive and enthusiasm. Not only are we financially strong, but we have also remained number one in providing quality service within the industries we serve. It has been your unwavering dedication to being the very best that has further differentiated us from our competitors.You have created a team spirit that has built loyalty and commitment.

All I can say is.THANKS for making it happen! You are awesome. I wish that I could be at every location to personally express my genuine appreciation to you (and our customers) for your commitment and support.Your desire and willingness to work with me to make Crothall a special company means more to me than I could ever tell you.

As I travel the country meeting many of our people and customers, I am constantly reminded of our many blessings. As a means to share our good fortune, Crothall Cares was formed. Crothall Cares reflects your caring and generous spirit to those who find themselves in need.Thanks for making a difference in the lives of so many people.

In the spirit of recognition, it gives me such pleasure to announce our first "Make a Difference" award winners. These are special individuals that have gone above and beyond the call of duty every day to provide extraordinary care to our clients and their patients. Please join me in congratulating our winners, shown on page 16.Their commitment to service reflects the spirit of Crothall and is an inspiration for us all.

We are well positioned to have another great 15 years as a company. We must continue to work and share with each other to ensure our bright future. Our company values-Integrity, Collaboration, Accountability, Professional Development and Leadership- will further direct our future and our behavior.

Best wishes and many thanks for all that you have done for Crothall Services Group. Our people are our most important asset and we must always work together to ensure that enthusiasm, a positive attitude, a sense of humor and a well rounded life are cultivated throughout our company.

Enjoy and Celebrate!