Protocols

STANDARDIZED METHODS AND PROCEDURES

Standardization in protocols, quality assurance programs and management tools, ensures that the work we’ve done over the years to establish a high-performing, high-efficiency, and high-flexibility operational approach is bringing all of its benefits to your hospital.

We augment our standard operating procedures with consistent investment in equipment and technology. Our corporate team constantly assess and improves our catalogue of tools, and our directors and managers keep their heads in the game by being actively involved in their industries and aware of its developments.

Every step of every protocol and program is developed with the safety of our people, our clients, and their patients in mind. Whether it’s choice of chemicals or targeted infection control standards, we keep safety central to our focus.

QUALITY ASSURANCE

Our dedication to quality assurance, accountability, and communication with our clients is apparent in our established reporting programs, supported by our custom TeamCHIMES technology.

Key metrics are measured on a regular basis, ranging from throughput times to satisfaction scores and more, and we take pride in making sure that our clients always know how we are performing on each count.

Our clients never have to wonder how their Crothall-led department is doing; we make sure they know, in qualifiable and quantifiable terms.